Nasdaq's 30/30 AI Playbook

How Global Hackathons and NVIDIA Tech Delivered 30% Faster Responses and Massive Cost Savings.

AI of the Tiger Newsletter

🐯 AI OF THE TIGER 🐯

December 6, 2025

TL;DR:Nasdaq built an AI platform that delivers 30% faster responses and 30% better accuracy while slashing long-term costs. Their secret weapon? Global hackathons that turned skeptics into AI evangelists, plus NVIDIA tech that made it all scalable. You'll want to steal this playbook.

šŸŽÆ AI IN ACTION

🚫 Business Problem

Picture this: You're running a global financial powerhouse with 135 marketplaces across 55+ countries, drowning in 160 petabytes of data (that's enough to store every Netflix show ever made about 20,000 times). Your teams are scattered across different business units, each speaking their own tech language, and innovation is moving at the speed of molasses.

That was Nasdaq's reality. The challenge wasn't just technical—it was cultural. How do you create an AI platform that doesn't just work, but actually gets adopted by busy professionals who'd rather focus on markets than machine learning?

"At Nasdaq, we are a technology platform company, and AI has the ability for us to unite all the different businesses and products. AI will help bring together data from all our businesses and technologies, and help us build better products and services."
— Michael O'Rourke, Senior Vice President and Head of AI and Emerging Technology, Nasdaq

šŸ¤– AI Solution

Nasdaq's answer was brilliantly simple: build an internal AI platform that feels as familiar as your favorite coffee shop. Using NVIDIA NeMo Retriever and NIM microservices, they created a unified AI ecosystem that lets employees across all business units tap into the company's vast data treasure trove without needing a PhD in computer science.

The platform works like a super-smart research assistant that can instantly pull insights from Nasdaq's entire data universe—from market analytics to regulatory documents—and serve them up in plain English.

"We wanted to create a platform that was user-centric and intuitive. The goal was to make AI accessible to everyone in the organization, not just the technical teams."
— Eric Reiser, Senior Director of Software Engineering, Nasdaq

āš™ļø Technology Details

Here's where Nasdaq got clever: instead of building everything from scratch, they leveraged NVIDIA's pre-built AI components like digital Lego blocks. The platform uses:

  • NVIDIA NeMo Retriever for lightning-fast information extraction and sophisticated chatbots
  • NIM microservices for scalable AI deployment and model management
  • GPU-accelerated processing with NVIDIA L40 GPUs for handling massive data volumes
  • Self-hosted GPU embeddings that dramatically cut costs compared to managed services
"We found that the NIM architecture is extremely user-friendly, as it provides a straightforward way to quickly deploy AI models. The NVIDIA NeMo Retriever and NIM microservices gave us the foundation we needed to build something truly scalable."
— Eric Reiser, Nasdaq

The beauty? Users get a no-code data integration experience with easy API linking, making AI accessible to everyone from marketing mavens to legal eagles.

āš ļø Implementation Challenges

Even tech giants hit speed bumps. Nasdaq's biggest hurdle? Getting people to actually use the platform. You can build the world's smartest AI, but if your team treats it like that expensive gym membership they never use, you're toast.

Initial challenges included:

  • Slow embedding operations that were unacceptable for high-performance environments
  • Escalating costs and high latency as usage grew
  • Need for increased model accuracy as more users joined
  • Ensuring accessibility across all skill levels while maintaining security

Their solution was genius: hackathons. Instead of top-down mandates, they let employees discover AI's potential through hands-on experimentation. Four global hackathons, each spanning three days per region, generated hundreds of hacks and provided valuable ROI data. The engineering department saw 50 hacks focused on internal processes, while customer service benefited from 30 efficient chatbot solutions.

šŸ’° Business Impact

The numbers don't lie—and they're impressive:

  • 30% faster response times for data queries and analysis
  • 30% improvement in accuracy across AI-powered tasks, reducing human intervention needs
  • Substantial long-term cost savings through automation and optimized resource usage
  • Real-time performance insights enabling swift issue identification and resolution
  • Predictable costs and scalability through NVIDIA AI Enterprise subscription model
"The results have exceeded our expectations. We're seeing significant improvements in both speed and accuracy, while also reducing the complexity of managing multiple AI solutions across different business units."
— Michael O'Rourke, Nasdaq

But here's the kicker: these aren't just vanity metrics. Faster, more accurate data analysis means better trading decisions, improved risk management, and ultimately, more profitable operations across Nasdaq's global empire.

"NVIDIA NIM and NeMo Retriever provided a more powerful platform than the capabilities we had previously used—it delivered improved speed that enhanced the user experience, and perhaps most importantly, it generated substantial long-term savings that justify the investment."
— Eric Reiser, Nasdaq

šŸ’” Lessons Learned

Three golden rules from Nasdaq's AI transformation:

  • Hackathons Beat Mandates: Nasdaq's global hackathons turned skeptics into AI evangelists by letting employees experiment hands-on. The engineering department saw 50 hacks focused on internal processes, while customer service benefited from 30 efficient chatbot solutions.
  • User Experience Trumps Technology: The platform was designed to be user-friendly with no-code data integration. Marketing teams took the lead in usage while legal focused on risk and regulatory compliance.
  • Start Internal, Scale External: Prove AI works for your own teams before selling it to customers. The hackathons demonstrated potential to significantly enhance daily efficiency across the company.
"Improving accuracy had a big impact on groups. Moving to NeMo Retriever and NIM allowed us to build up more engagement with the platform, because it was coming back faster—so this meant our users can do more meaningful work, and use the platform as part of their daily workflows."
— Michael O'Rourke, Nasdaq

šŸ”® Expanding AI to Future Use Cases

Think of Nasdaq's current AI platform as just the opening act—the real show is about to begin. With over 5,000 companies listing securities on Nasdaq's exchanges and technology powering 135 marketplaces in 55+ countries, the expansion potential is staggering.

"AI will help bring together data from all our businesses and technologies, and help us build better products and services."
— Michael O'Rourke, Nasdaq

The roadmap includes:

  • Regulatory Pipeline Revolution: Using NVIDIA NeMo Retriever extraction to automate compliance processes that currently require armies of human reviewers. The multi-modal processing capabilities will handle both text and image data more efficiently.
  • Beyond Text, Into Visual Territory: Extending the platform with image generation and multimodal guardrails, enabling users to generate content for images and charts on GPU clusters—dramatically improving quality and speed.
  • GPU-Accelerated Vector Stores: Enhancing query performance with NVIDIA RAPIDS cuVS-accelerated vector stores to optimize handling of large datasets, ensuring data stores remain efficient even as platform usage explodes.

🐯 Tiger Takeaway:

Nasdaq cracked the code on enterprise AI adoption: make it useful, make it easy, and let users discover its power organically through hackathons. The result? A platform that doesn't just process data—it transforms how a global financial giant operates. Their secret sauce: treating AI adoption like a cultural transformation, not just a technology deployment.

Sources: NVIDIA

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